The medical secretary works closely with doctors, specialists or other medical professionals, assisting with typing and filing memos, submitting samples for lab tests, x-rays, filing and faxing of prescriptions, and confidential patient information. They also play a role with managing the appointment book for patients, theatre bookings, and may also deal with debtors, creditors and medical aid companies.
It consists of tasks and decisions aimed at distributing goods and services to consumers so that the objectives of the business, consumer and society are achieved.